We have a very special connection with our customers! We want them to have a nice time while they are shopping for their new fins and we want to be there for them every step of the way. Choosing the right fins can be a daunting experience for some; which footpocket, which stiffness, which Alchemy model? Not to worry, we've got your back. We take pride in our customer service and that's all about meeting and exceeding the expectations of the customer. Customers expect those assisting them to be extremely helpful, positive and informative. That's why we are launching live chat; to be even closer to you on this epic journey. So, give a try, chat to us. Let us help you choose your next pair of fins, or let's talk about diving, adventure trips or even the weather!
Live chat will be available during working hours, Monday to Friday 9am-6pm but during the rest of the day you will be able to email us via the tawk.to platform. Expect to receive a reply within the next 24 hours!